Introducing The Impact Navigator Masterclass

The ‘Impact Navigator Masterclass’ is an impact measurement and management (IMM) course that aims to provide practitioners with an opportunity to reflect on their organizations’ impact, understand how to integrate IMM into the development of their programs, learn about the appropriate means and tools to capture, quantify and record impact, and the strategic implications of doing so. 

Date: 5-6th November 2025

Place: Bucharest, RAF House, Gina Patrichi Street No. 6, Bucharest, 010449, Romania

Duration: 2 full days

Seats: Registration required; Limited to 24

Cost:  Early Bird (1500 RON, until September 30th);
Regular (2000 RON, until October 23rd)

In order to prevent food waste, this year, we are applying a separate fee for the participant’s dinner. While this fee does not cover the actual costs, it is meant to increase our awareness and responsibility towards natural resources. If you would like to participate in the Participant’s Dinner, an additional 100 fee will apply.

Language: English

Course description

During the masterclass, renowned experts in the field of impact measurement and management (IMM) from the NGO Academy at WU Vienna will give you an overview of key methods of measurement and their underlying logic, as well as provide you with guidance materials to implement them in the context of your organization. Together, you will explore the different roles of impact measurement in the management of organizations, from creating legitimacy to supporting decision-making.

The course is grounded in scientific knowledge, building on cutting-edge academic research results, but focuses on the practical applicability of the content (through individual and group exercises) and on enabling practice-sharing and relationship-building between participants.

Among others, the course will cover: 

• Introduction to the impact measurement discourse.
• Exploring the methods toolkit (introduction to key concepts, IOOI impact logics, TOC, impact staircase, etc.).
• Measuring what matters: instruments and rationales.
• Impact management in practice (integration with strategy, measurement portfolios, etc.).
• Understanding and describing your impact.
• Documenting and communicating your impact (reporting standards). 
• The audience perspective: what do investors and evaluators look for in an impact report?
• Provision of further resources and tools to participants (metrics databases, guidebooks, templates).

Target Group

This masterclass is designed for: 

1. NGO professionals actively engaged in measuring and/or managing impact in a leadership position (CEOs and Program Managers), as well as 
2. CSR specialists who engage with a portfolio of NGOs need to measure and communicate their impact.

It is beneficial (but not a prerequisite) for participants to have some previous experience working with impact measurement methods.